Diagnostik Sepeda Motor Berbasis Android Mentransformasi Troubleshooting dan Produktivitas Bengkel Komunitas

Eddy Rudiyanto; Erwin Komara Mindarta; Anik Dwiastuti; Safarudin Hisyam Tualeka

doi:10.31004/jerkin.v5i1.7733

Authors

Eddy Rudiyanto State University of Malang
Erwin Komara Mindarta Universitas Negeri Malang
Anik Dwiastuti State University of Malang
Safarudin Hisyam Tualeka Brawijaya University

DOI:

https://doi.org/10.31004/jerkin.v5i1.7733

Keywords:

diagnostik Android; electronic fuel injection; bengkel sepeda motor; efisiensi troubleshooting; produktivitas usaha kecil

Abstract

Perkembangan sistem electronic fuel injection meningkatkan kebutuhan diagnosis berbasis data pada bengkel sepeda motor skala kecil. Penelitian ini mengevaluasi penerapan sistem diagnostik sepeda motor berbasis Android yang dipadukan dengan pelatihan mekanik dan prosedur operasi standar pada 24 mekanik di 12 bengkel PPBMR, Malang Raya. Studi prospektif sebelum–sesudah selama enam bulan membandingkan 120 kasus diagnosis sebelum dan 120 kasus setelah intervensi. Waktu diagnosis rata-rata menurun dari 42 menjadi 27 menit per kasus, ketepatan diagnosis pertama meningkat dari 81,67% menjadi 92,50%, dan salah diagnosis/pemeriksaan ulang turun dari 18,33% menjadi 7,50%. Produktivitas meningkat 25%, pendapatan kotor harian 18%, kepuasan pelanggan dari 3,62 menjadi 4,38/5, dan adopsi aktif mencapai 91,67% bengkel. Temuan menunjukkan bahwa diagnostik mobile menciptakan nilai ketika dipadukan dengan kompetensi mekanik dan standardisasi kerja.

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