NERLI KHAIRANI; RIZKY SUHAILA HSB; SEPTIKA AULIA PUTRI; SESY OPHELIA TAMPUBOLON. Analisis Biaya dan Tingkat Layanan Sistem Antrian Call Center Menggunakan Model M/M/S: Penelitian. Jurnal Pengabdian Masyarakat dan Riset Pendidikan, [S. l.], v. 4, n. 2, p. 7925–7930, 2025. DOI: 10.31004/jerkin.v4i2.3117. Disponível em: https://jerkin.org/index.php/jerkin/article/view/3117. Acesso em: 14 nov. 2026.