The Effect of Workload on Job Satisfaction with Social Media as A Moderating Variable
Penelitian
DOI:
https://doi.org/10.31004/jerkin.v4i3.5326Keywords:
Workload, Job Satisfaction, Social Media, Moderating Variables, Human Resource ManagementAbstract
This study aims to analyze the effect of workload on job satisfaction, with social media as a moderating variable, among employees in the digital era. Amidst increasing professional demands, workload is often a major factor eroding employees' psychological well-being. However, the emergence of social media use in the workplace-both for recreational and professional purposes is suspected of changing this relationship. This study uses a quantitative approach with a survey method. Data were collected from respondents working in sectors with high digital intensity. The analysis is expected to show that workload has a significant negative effect on job satisfaction. Furthermore, this study examines whether social media use acts as a buffer that weakens the negative effect of workload on job satisfaction, or actually exacerbates it through digital distractions. These findings contribute to the human resource management literature on how personal technology can be integrated into employee retention strategies.
References
Baker, M., & Wurgler, J. (2026). Behavioral finance and market sentiment: The psychology of digital consumerism. Wiley.
Bodie, Z., Kane, A., & Marcus, A. J. (2022). Investments (12th ed.). McGraw-Hill Education.
Brealey, R. A., Myers, S. C., & Allen, F. (2023). Principles of corporate finance (14th ed.). McGraw-Hill.
Brigham, E. F., & Houston, J. F. (2022). Fundamentals of financial management (16th ed.). Cengage Learning.
Damodaran, A. (2023). Investment valuation: Tools and techniques for determining the value of any asset. Wiley Finance.
Fama, E. F., & French, K. R. (2023). Market efficiency, long-term returns, and consumer signals. Journal of Financial Economics, 145(2), 210-235.
Ghozali, I. (2024). Analisis multivariate dengan program IBM SPSS 26 dan E-Views 12 (Edisi 10). Badan Penerbit Universitas Diponegoro.
Gitman, L. J., & Zutter, C. J. (2021). Principles of managerial finance (16th ed.). Pearson.
Graham, B., & Dodd, D. (2022). Security analysis: Principles and technique. McGraw-Hill.
Hair, J. F., Hult, G. T. M., Ringle, C. M., & Sarstedt, M. (2022). A primer on partial least squares structural equation modeling (PLS-SEM) (3rd ed.). SAGE Publications.
Handoko, T., & Sari, D. P. (2026). Manajemen pemasaran digital dan perilaku konsumen di era AI. Rajawali Pers.
Hidayat, R., & Santoso, B. (2024). Analisis risiko dan persepsi konsumen dalam transaksi e-commerce. Jurnal Manajemen dan Keuangan, 13(1), 45-60.
Kasmir. (2025). Analisis laporan keuangan dan citra perusahaan. RajaGrafindo Persada.
Mankiw, N. G. (2024). Principles of economics (10th ed.). Cengage Learning.
Mishkin, F. S. (2023). The economics of money, banking and financial markets (13th ed.). Pearson.
Purnomo, H. (2023). Dinamika pasar modal Indonesia: Teori dan praktik. Gramedia Pustaka Utama.
Ross, S. A., Westerfield, R. W., & Jaffe, J. (2025). Corporate finance (13th ed.). McGraw-Hill Education.
Samuelson, P. A., & Nordhaus, W. D. (2022). Economics (20th ed.). McGraw-Hill Education.
Sharpe, W. F. (2022). Portfolio theory and capital markets. McGraw-Hill.
Siahaan, P., & Pratama, A. (2025). Management strategies in the era of digital volatility. Rajawali Pers.
Subramanyam, K. R. (2024). Financial statement analysis (12th ed.). McGraw-Hill Education.
Sudana, IM (2026). Corporate financial management: Theory and practice. Erlangga.
Sutrisno, E. (2024). Risk management and corporate operational strategy. Kencana.
Wicaksono, B., et al. (2024). Macroeconomic dynamics and their influence on issuer value. Andi Publisher.
Wijaya, T. (2025). Organizational behavior: A human resource management perspective. Salemba Empat.
Yusuf, M., & Raharjo, B. (2024). Big Data and AI-based market behavior analysis. Pustaka Abadi.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Verismawaty Verismawaty, Eka Wahyuliana
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
