The Influence of Brand Awareness on Purchase Decision With Social Media as an Intervening Variable
Penelitian
DOI:
https://doi.org/10.31004/jerkin.v5i1.7731Keywords:
Brand Awareness, Purchase Decision, Social Media, Intervening Variable, Digital Marketing.Abstract
The evolution of digital technology has transformed how consumers interact with brands and make purchasing decisions. This study aims to analyze the impact of brand awareness on purchase decisions, with social media serving as an intervening (mediating) variable. A quantitative approach was employed using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) method. Data were collected via an online survey targeting respondents who are active social media users and have previously purchased products online. The analysis is expected to demonstrate that brand awareness has a positive and significant effect on purchase decisions, both directly and indirectly through social media engagement. The role of social media as an intervening variable strengthens the relationship between brand awareness and the consumer's final purchasing decision. The practical implications of this study offer strategic guidance for marketers on optimizing social media content to bridge the gap between brand awareness and actual purchasing behavior.
References
Aaker, D. A. (1991). Managing Brand Equity: Capitalizing on the Value of a Brand Name. The Free Press.
Alalwan, AA, Rana, NP, Dwivedi, YK, & Algharabat, R. (2017). Social media in marketing: A review and analysis of the existing literature. Telematics and Informatics, 34(7), 1177–1190.https://doi.org/10.1016/j.tele.2017.05.008
Baron, R. M., & Kenny, D. A. (1986). The moderator–mediator variable distinction in social psychological research: Conceptual, strategic, and statistical considerations. Journal of Personality and Social Psychology, 51(6), 1173–1182.https://doi.org/10.1037/0022-3514.51.6.1173
Bilgin, Y. (2018). The effect of social media marketing activities on brand awareness, brand image and brand loyalty. Business & Management Studies: An International Journal, 6(1), 128–148.https://doi.org/10.15295/bmij.v6i1.229
Chaffey, D., & Ellis-Chadwick, F. (2019). Digital Marketing: Strategy, Implementation and Practice (7th ed.). Pearson Education.
Cheung, M.L., Pires, G., & Rosenberger, P.J. (2020). The influence of social media marketing activities on brand equity, customer carbon footprint reduction, and purchase intention. Journal of Retailing and Consumer Services, 55, 102106.https://doi.org/10.1016/j.jretconser.2020.102106
De Vries, L., Gensler, S., & Leeflang, P. S. (2012). Popularity of brand posts on brand fan pages: An investigation of the effects of social media marketing. Journal of Interactive Marketing, 26(2), 83–91.https://doi.org/10.1016/j.intmar.2011.08.003
Erkan, I., & Evans, C. (2016). The influence of eWOM in social media on consumers' purchase intentions: An extended approach to information acceptance models. Computers in Human Behavior, 61, 47–55.https://doi.org/10.1016/j.chb.2016.03.003
Francis, T., & Hoefel, F. (2018). 'True Gen': Generation Z and its implications for companies. McKinsey & Company.
Godey, B., Manthiou, A., Pederzoli, D., Rokka, J., Aiello, G., Donvito, R., & Singh, R. (2016). Social media marketing efforts of luxury brands: Influence on brand equity and consumer behavior. Journal of Business Research, 69(12), 5
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2026 Zidny Ilma Hasan, Efti Novita Sari, Meli Siagawati, Muhammad Robby Reynaldy AlFaridzie, Sari Utami

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.












