Optimalisasi Penilaian Kinerja Perawat Sebagai Upaya Peningkatan Pelayanan Komprehensif dan Keselamatan Pasien di Ruangan MPKP Kuantan Rumah Sakit Jiwa Tampan Provinsi Riau

Pengabdian

Authors

  • Erma Kasumayanti Universitas Pahlawan Tuanku Tambusai
  • Ulia Nelma Universitas Pahlawan Tuanku Tambusai
  • Ridha Hidayat Universitas Pahlawan Tuanku Tambusai

DOI:

https://doi.org/10.31004/jerkin.v4i1.2075

Keywords:

Nurse Performance Assessment, Nursing Services, Patient Safety, Mental Hospitals

Abstract

The purpose of this activity is to optimize the performance assessment of nurses in the MPKP Kuantan Room, Tampan Mental Hospital, Riau Province, in order to improve the quality of comprehensive nursing services and patient safety. This optimization is expected to produce an objective, standardized, and sustainable performance evaluation system as a basis for improving nurse professionalism and the effectiveness of the implementation of the Professional Nursing Practice Model (MPKP). Community Service activities are carried out using the method of initial discussion, simulation and implementation of assessment as well as monitoring and evaluation. From the initial discussion through a mini workshop, it was agreed that issues related to performance assessment with activities carried out simulation and implementation of assessment as well as monitoring and evaluation. Simulation and implementation activities were carried out from July 22 to 30, 2025. Of the 14 nurses assessed, most had good performance. It is hoped that optimizing this assessment can increase the accountability of nurse performance, improve the quality of nursing care, and create a safe, effective, and sustainable service environment for patients with mental disorders.

References

Cesilia, R., & Kosasih, K. (2024). Pengaruh Beban Kerja Dan Kelelahan Kerja Terhadap Kinerja Perawat. Jurnal Sosial Teknologi, 4(10), 909–922. https://doi.org/10.59188/jurnalsostech.v4i10.26775

Damanik, M., Fahmy, R., & Merdawati, L. (2020). Gambaran Keakuratan Dokumentasi Asuhan Keperawatan. Jurnal Kesehatan Andalas, 8(4). https://doi.org/10.25077/jka.v8i4.1131

Effendi, R. (2022). Hubungan Supervisi Keperawatan Dengan Kualitas Dokumentasi Asuhan Keperawatan Di Ruang Rawat Inap Kemuning Dan Dahlia Rsud Waled Kabupaten Cirebon. Cerdika Jurnal Ilmiah Indonesia, 2(11), 966–975. https://doi.org/10.36418/cerdika.v2i11.477

Erawati, L. S., Sarwili, I., & Stella, S. (2022). Peran Kepala Ruangan Dan Motivasi Perawat Dalam Pelaksanaan Pendokumentasian Asuhan Keperawatan. Open Access Jakarta Journal of Health Sciences, 1(6), 203–212. https://doi.org/10.53801/oajjhs.v1i6.44

Fahriza, L., Basit, M., & Irawan, A. (2023). Pengembangan Karir Terhadap Kinerja Perawat Dalam Pendokumentasian Asuhan Keperawatan. Journal of Health, 10(2), 244–252. https://doi.org/10.30590/joh.v10n2.545

Ferial, L., & Wahyuni, N. (2022). Mutu Pelayanan Kesehatan Meningkat Dengan Menerapkan Keselamatan Pasien Di Puskesmas. Journal of Baja Health Science, 2(01), 36–46. https://doi.org/10.47080/joubahs.v2i01.1895

Gehri, B., Bachnick, S., Schwendimann, R., & Simon, M. (2021). Matching Registered Nurse Services With Changing Care Demands in Psychiatric Hospitals: Protocol for a Multicenter Observational Study (MatchRN Psychiatry Study). Jmir Research Protocols, 10(8), e26700. https://doi.org/10.2196/26700

Hamaideh, S. H., Khait, A. A., Al‐Modallal, H., Masa’deh, R., Hamdan‐Mansour, A. M., & ALBashtawy, M. (2024). Professional Quality of Life, Job Satisfaction, and Intention to Leave Among Psychiatric Nurses: A Cross-Sectional Study. Nursing Reports, 14(2), 719–732. https://doi.org/10.3390/nursrep14020055

Hussien, R. M., & Hassona, F. M. (2021). Effect of Educational Intervention on Psychiatric Nurses’ Knowledge Regarding Ethical and Legal Issues for Psychiatric Patients. Egyptian Journal of Health Care, 12(1), 121–139. https://doi.org/10.21608/ejhc.2021.138121

Muawanah, M., Purnomo, H., Sofyan, K., Uripno, P. S., & Normawati, A. T. (2022). Penerapan Supervisi Model Klinis Terhadap Pencapaian Budaya Keselamatan Pasien Di Rumah Sakit. Jurnal Studi Keperawatan, 3(1), 15–17. https://doi.org/10.31983/j-sikep.v3i1.8362

Mulyono, M., & Sugiyanto, E. P. (2024). Sistem Dokumentasi Tujuh Diagnosa Asuhan Keperawatan Jiwa Berdasar SDKI,SLKI, Dan SIKI. Jurnal Keperawatan Jiwa, 12(2), 499. https://doi.org/10.26714/jkj.12.2.2024.499-504

Rika, W., & Sumarwanto, E. (2022). Kebijakan Keselamatan Pasien Di Rumah Sakit. Indonesian Journal of Dentistry, 2(2), 17. https://doi.org/10.26714/ijd.v2i2.9222

Saraswasta, I. W. G., Hariyati, Rr. T. S., & Fatmawati, U. (2020). Pelaksanaan Dokumentasi Asuhan Keperawatan Di Ruang Rawat Inap Rumah Sakit X Jakarta: Pilot Study. Dunia Keperawatan Jurnal Keperawatan Dan Kesehatan, 8(2), 199. https://doi.org/10.20527/dk.v8i2.8024

Sitorus, A. M. S. (2020). “Pentingnya Kualitas Proses Keperawatan Terhadap Kepuasan Pasien.” https://doi.org/10.31219/osf.io/3km2s

Suryanti, N., Hariyati, Rr. T. S., & Fatmawati, U. (2020). Peningkatan Supervisi Asuhan Keperawatan Dan Pendokumentasiannya Di Ruang Rawat Inap Dewasa Di RSUD X Jakarta Pusat: Pilot Study. Jurnal Penelitian Kesehatan Suara Forikes (Journal of Health Research Forikes Voice), 11(3), 295. https://doi.org/10.33846/sf11315

Timur, C. N., Arso, S. P., & Ardani, M. H. (2020). Inovasi Pengembangan Sistem Infomasi Untuk Meningkatkan Kepatuhan Perawat Dalam Pencegahan Pasien Jatuh. Jurnal Kepemimpinan Dan Manajemen Keperawatan, 3(1), 37. https://doi.org/10.32584/jkmk.v3i1.545

Zakeri, M. A., Bazmandegan, G., Ganjeh, H., Zakeri, M., Mollaahmadi, S., Anbariyan, A., & Kamiab, Z. (2020). Is Nurses’ Clinical Competence Associated With Their Compassion Satisfaction, Burnout and Secondary Traumatic Stress? A Cross‐sectional Study. Nursing Open, 8(1), 354–363. https://doi.org/10.1002/nop2.636

Downloads

Published

31-07-2025

How to Cite

Erma Kasumayanti, Ulia Nelma, & Ridha Hidayat. (2025). Optimalisasi Penilaian Kinerja Perawat Sebagai Upaya Peningkatan Pelayanan Komprehensif dan Keselamatan Pasien di Ruangan MPKP Kuantan Rumah Sakit Jiwa Tampan Provinsi Riau: Pengabdian. Jurnal Pengabdian Masyarakat Dan Riset Pendidikan, 4(1), 2949–2954. https://doi.org/10.31004/jerkin.v4i1.2075