Peran Publikasi Manajemen Pt Bangun Banua Kalimantan Selatan dalam Meningkatkan Citra Perusahaan

Authors

  • Muhammad Nurji antioffline.net@gmail.com
  • Ade Nur Atika Sari Universitas Islam Kalimantan (UNISKA)
  • Laila Qadariah Universitas Islam Kalimantan (UNISKA)
  • Rizki Apriliyanti Universitas Islam Kalimantan (UNISKA)

DOI:

https://doi.org/10.31004/jerkin.v4i2.3742

Keywords:

Publikasi Manajemen, Citra Perusahaan, Komunikasi Korporat, BUMD, PT Bangun Banua Kalimantan Selatan.

Abstract

Penelitian ini menganalisis peran publikasi manajemen PT Bangun Banua Kalimantan Selatan dalam membangun citra sebagai BUMD di era digital. Citra perusahaan penting untuk menjaga kepercayaan masyarakat. Metode yang digunakan adalah kualitatif dengan fenomenologi, melalui wawancara, observasi, dan analisis konten. Hasil menunjukkan publikasi yang transparan dan responsif berkontribusi pada persepsi positif. Strategi media sosial efektif untuk interaksi, meskipun ada tantangan sumber daya dan koordinasi. Rekomendasi termasuk penguatan tim komunikasi dan inovasi konten untuk komunikasi publik yang lebih strategis

References

Bandung: Simbiosa Rekatama Media.

Argenti, P. A. (2017). Corporate Communication (7th ed.). McGraw-Hill Education.

Aula, P. (2015). Managing Reputation Risk in the Digital Age. Journal of Communication Management, 19(3), 183–195. https://doi.org/10.1108/JCOM-05-2014-0026

Balmer, J. M. T. (2017). Corporate brand orientation: What is it? What of it? Journal of Brand Management, 24(1), 3–17. https://doi.org/10.1057/s41262-017-0021-0

Benington, J., & Moore, M. (2011). Public Value: Theory and Practice. Palgrave Macmillan.

British Institute of Public Relations (CIPR). (2023). Definisi Public Relations. Diakses dari https://cipr.co.uk/CIPR/CIPR/Our_work/PRCareers/What_is_PR.aspx

Coombs, W. T. (2019). Ongoing Crisis Communication: Planning, Managing, and Responding (5th ed.). SAGE Publications.

Cornelissen, J. (2020). Corporate Communication: A Guide to Theory and Practice (6th ed.). SAGE Publications.

Cutlip, Scott M., Center, Allen H., & Broom, Glen M. (2006). Effective Public Relations. Edisi ke-15. Upper Saddle River, NJ: Pearson Education.

Dowling, Grahame R. (2004). "Corporate reputations: Should you compete on yours?" California Management Review, 46(3), 19–36.

Effendy, Onong Uchjana. (2009). Ilmu, Teori, dan Filsafat Komunikasi. Bandung: Remaja Rosdakarya.

Einwiller, S. A., & Carroll, C. E. (2020). Evaluating corporate reputation in the digital age: Reconsidering the relationship between reputation and image. Corporate Reputation Review, 23(2), 97–107.

Fiske, John. (2017). Pengantar Ilmu Komunikasi. Edisi Ketiga. Jakarta: Rajawali Pers.

Frandsen, F., & Johansen, W. (2017). Organizational Crisis Communication: A Multivocal Approach. SAGE Publications.

Grossi, G., & Reichard, C. (2016). Municipal Corporatization in Germany and Italy. International Public Management Journal, 19(4), 542–567. https://doi.org/10.1080/10967494.2015.1106992

Hidayat, Dadang. (2021). Komunikasi Strategis dalam Organisasi. Bandung: Pustaka Setia.

Hutchinson, J., Jackson, D., & Brewster, C. (2020). Communicating Corporate Social Responsibility: Practices and Challenges. Corporate Communications:

Lembaran Negara Republik Indonesia Tahun 2003 Nomor 47, Tambahan Lembaran Negara Republik Indonesia Nomor 4286.

Indonesia. (2014). Undang-Undang Nomor 23 Tahun 2014 tentang Pemerintahan Daerah. Lembaran Negara Republik Indonesia Tahun 2014 Nomor 244, Tambahan Lembaran Negara Republik Indonesia Nomor 5587.

Indonesia. (2017). Peraturan Pemerintah Nomor 54 Tahun 2017 tentang Badan Usaha Milik Daerah. Lembaran Negara Republik Indonesia Tahun 2017 Nomor 245, Tambahan Lembaran Negara Republik Indonesia Nomor 6165.

Jefkins, Frank. (1998). Public Relations. London: Pitman Publishing.

Kim, H., & Park, H. (2021). Transparency and trust in government: A multilevel analysis of public perception of government. Public Performance & Management Review, 44(2), 377–400.

Kitchen, P. J., & Tourky, M. (2016). Corporate Identity and Corporate Reputation: A Review and Future Research Directions. International Studies of Management & Organization, 46(2–3), 113–129.

Kotler, Philip & Keller, Kevin Lane. (2016). Manajemen Pemasaran. Jakarta: Erlangga.

Kriyantono, Rachmat. (2012). Teknik Praktis Riset Komunikasi. Jakarta: Kencana Prenada Media Group.

Lattimore, Dan, Baskin, Otis W., Heiman, Suzette T., & Toth, Elizabeth L. (2012). Public Relations: The Profession and the Practice. McGraw-Hill Education.

Macnamara, J. (2018). Evaluating Public Communication: Exploring New Models, Standards, and Best Practice. Routledge.

Macnamara, J., & Gregory, A. (2018). Expanding evaluation to progress strategic communication: Beyond message tracking to open listening. International Journal of Strategic Communication, 12(4), 469–486.

Men, L. R., & Tsai, W. H. S. (2016). Public relations and strategic communication in the digital era: 20(3), 204–216.

Men, L. R., O’Neil, J., & Ewing, M. (2020). Examining the effects of internal social media usage on employee engagement. Public Relations Review, 46(2), 101880. https://doi.org/10.1016/j.pubrev.2020.101880

Official Website PT Bangun Banua Kalimantan Selatan. (2025). Diakses dari https://bangunbanua.co.id

Papi, L., Bigoni, M., & Brunelli, S. (2020). Performance measurement in municipal-owned corporations. Public Management Review, 22(4), 581–605. https://doi.org/10.1080/14719037.2019.1584236

Pang, A., Cameron, G. T., & Jin, Y. (2021). Strategic Communication in Crisis Management: Lessons from the Asian Context. Routledge.

Pradana, B. A., & Mulyadi, D. (2021). Strategic Communication and Corporate Image in Regional-Owned Enterprises. Journal of Regional Development and Innovation, 5(1), 33–47.

Public Relations Society of America (PRSA). (2025). Definisi Public Relations (Modern). Diakses dari https://www.prsa.org/about/all-about-pr

Van der Meer, T. G. L. A., & Verhoeven, J. W. M. (2018). Public Framing Organizational Crisis Situations on Social Media: An Experimental Study. Public Relations Review, 44(4), 492–503.

Wæraas, A., & Byrkjeflot, H. (2012). Public sector organizations and reputation management: Five problems. Public Management Review, 14(2), 263–285.

Watkins, B. (2018). Exploring visual corporate social responsibility communication on Twitter. Public Relations Review, 44(3), 386–396. https://doi.org/10.1016/j.pubrev.2018.04.002

Downloads

Published

26-11-2025

How to Cite

Muhammad Nurji, Ade Nur Atika Sari, Laila Qadariah, & Rizki Apriliyanti. (2025). Peran Publikasi Manajemen Pt Bangun Banua Kalimantan Selatan dalam Meningkatkan Citra Perusahaan. Jurnal Pengabdian Masyarakat Dan Riset Pendidikan, 4(2), 11134–11139. https://doi.org/10.31004/jerkin.v4i2.3742