The Influence of Work Environment on Employee Performance with Digital Literacy as a Moderating Variable
DOI:
https://doi.org/10.31004/jerkin.v4i2.3847Keywords:
Work Environment, Employee Performance, Digital Literacy, Moderated Regression (MRA), EViewsAbstract
This study investigates the relationship between Work Environment and Employee Performance, and examines the role of Digital Literacy as a moderating variable in this relationship. Employee performance is a vital indicator of organizational success. The quality of the work environment is believed to be a major predictor of performance, but the effectiveness of the work environment in the digital era is highly dependent on employees' ability to utilize technology. This study specifically aims to determine whether Digital Literacy strengthens or weakens the influence of the work environment on performance. The research method used is quantitative with a survey design. The population of this study is permanent employees in the creative industry sector in Bandung City, with a sample of 150 respondents selected through a purposive sampling technique. Data were collected using a validated and tested questionnaire for reliability, measuring variables of Work Environment (physical and non-physical), Employee Performance, and Digital Literacy. Data analysis was performed using EViews 12 software, through the stages of Multiple Linear Regression analysis and Moderated Regression Analysis (MRA) by estimating the interaction model. Classical assumption tests, including heteroscedasticity and multicollinearity tests, were also conducted using EViews to ensure the validity of the regression model. The results showed that the Work Environment has a positive and significant influence on Employee Performance. Crucial findings from the MRA analysis using EViews prove that Digital Literacy significantly moderates the relationship (significant interaction variable coefficient). The moderation that occurs is strengthening (strengthening effect), which indicates that the higher the level of digital literacy possessed by employees, the greater the contribution of a positive work environment to improving their performance. The managerial implication of this study is the need for synergy between work facility improvement policies (Work Environment) and technology utilization competency improvement programs (Digital Literacy) to achieve optimal Employee Performance. Keywords: Work Environment, Employee Performance, Digital Literacy, Moderated Regression (MRA), EViews.
References
Bulgis, Abd. Qodir Djaelani and Khalikussabir. 2021. “Pengaruh Inovasi, Kreativitas Dan Semangat Kerja Terhadap Kinerja Karyawan Pada Masa Pandemi Covid-19 Pada Uptd Peternakan Kec. Woja Dompu”. E-Jurnal Riset Manajemen. <http://riset.unisma.ac.id/index.php/jrm/article/view/11045>.
Dwiningsih, Y. W. 2020. “Literasi Keuangan, Literasi Layanan Keuangan Digital Dan Partisipasi Perbankan Pada Siswa Sma Komplek Surabaya”. Fakultas Ekonomi Dan Bisnis Universitas Airlangga 2: 55.
Huda, Miftakhul and Fikri Farhan. 2019. “Pengaruh Budaya Organisasional Dan Komitmen Organisasional”. Jurnal Manajemen Motivasi 15: 62. <https://doi.org/10.29406/jmm.v15i2.1557>.
Kholil, Muhammad Abdul, Marzolina and Taufiqurrahman. 2014. “Pengaruh Disiplin Dan Lingkungan Kerja Terhadap Kinerja Karyawan Pabrik Pada Pt. Inti Karya Plasma Perkasa Tapung”. Jurnal Online Mahasiswa Fakultas Ekonomi Universitas Riau 1: 1–13.
Luthans. 2011. Organization Behavior: An Evidence-Based Approach, Twelfth Edition. New York: McGraw-Hill.
Mondy, R., W. 2008. Manajemen Sumber Daya Manusia. Jakarta: Erlangga.
Pambudi, Cahyo Seto and Indi Djastuti. 2019. “Pengaruh Stress Kerja Dan Lingkungan Kerja Terhadao Turnover Intention Karyawan Dengan Kepuasan Kerja Sebagai Variabel Intervening (Studi Pada Karyawan PT Dankos Farma) | Pambudi | JURNAL STUDI MANAJEMEN ORGANISASI”. Jurnal Studi Manajemen Organisasi Vol16 No 2(2019) 16: 45–54. <https://ejournal.undip.ac.id/index.php/smo/article/view/39388/19979>.
Prameswari, Devy. 2020. “PENGARUH ETIKA KERJA DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN (Studi Pada Karyawan BRI Syariah Kantor Cabang Kediri)”. Skripsi INSTITUT AGAMA ISLAM NEGERI PONOROGO. INSTITUT AGAMA ISLAM NEGERI PONOROGO.
Robbins. 2016. Perilaku Organisasi. Jakarta: Gramedia Pustaka Utama.
Simamora, H. 2006. Manajemen Sumber Daya Manusia. Yogyakarta: YKPN.
Sinambela, L., P. 2017. Manajemen Sumber Daya Manusia. Jakarta: Bumi Aksara. Jakarta: Bumi Aksara.
Supriatna, Tatang, Dede Juhandi and Rasipan Rasipan. 2022. “Promosi Media Sosial Dan Literasi Digital Terhadap Kinerja Pemasaran Yang Di Moderasi Akses Fasilitas Digital”. MASTER: Jurnal Manajemen Strategik Kewirausahaan 2: 167–178. <https://doi.org/10.37366/master.v2i2.481>.
Winda Meidina, Dwi and dan S Netty Laura. 2022. “The Effect of Employees’ Mental Health on Performance Mediated by Welfare in the Workplace (Empirical Study on Information Technology Division Employees During Work From Home”. Business Management Journal 18: 85–105. <https://doi.org/10.30813/bmj.>.
Yuliantari, Kartika and Ines Prasasti. 2020. “Pengaruh Lingkungan Kerja Terhadap Kinerja Karyawan Pada LLDIKTI Wilayah III Jakarta”. Widya Cipta: Jurnal Sekretari Dan Manajemen 4: 76–82. <https://doi.org/10.31294/widyacipta.v4i1.7699>.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Deewar Mahesa, Apriani Riyanti, Fransiska Ekobelawati, Muhamad Risal Tawil, Ridwan Ridwan

This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.












