Work Engagement and Organizational Commitment as Predictors of Organizational Citizenship Behavior: Penelitian

Marhisar Simatupang; Maharsi Anindyajati; Yulisa Susanti; Winanti Siwi Respati; Siti Masitoh; Raden Yudhi Satria R. A

doi:10.31004/jerkin.v5i1.7537

Authors

Marhisar Simatupang Universitas Esa Unggul
Maharsi Anindyajati Universitas Esa Unggul
Yulisa Susanti Universitas Esa Unggul
Winanti Siwi Respati Universitas Esa Unggul
Siti Masitoh Universitas Esa Unggul
Raden Yudhi Satria R. A Universitas Esa Unggul

DOI:

https://doi.org/10.31004/jerkin.v5i1.7537

Keywords:

Organizational Citizenship Behavior, Work Engagement, Organizational Commitment, Employee Behavior

Abstract

Organizational Citizenship Behavior (OCB) is recognized as an important factor that enhances organizational effectiveness by encouraging employees to perform discretionary behaviors beyond their formal job responsibilities. Previous studies have demonstrated that work engagement and organizational commitment contribute to employees' willingness to exhibit OCB; however, empirical evidence remains limited in post-pandemic organizational settings. This study aimed to examine the influence of work engagement and organizational commitment on Organizational Citizenship Behavior among employees. A quantitative causal-comparative research design was employed involving 92 permanent employees selected through simple random sampling from a population of 125 employees. Data were collected using standardized psychological scales measuring Organizational Citizenship Behavior, Work Engagement, and Organizational Commitment. The collected data were analyzed using multiple linear regression after satisfying the assumptions of normality and linearity. The findings revealed that work engagement had a significant positive effect on Organizational Citizenship Behavior. Organizational commitment also significantly predicted Organizational Citizenship Behavior. Furthermore, the simultaneous analysis demonstrated that work engagement and organizational commitment jointly contributed significantly to Organizational Citizenship Behavior. These findings suggest that employees who demonstrate higher levels of work engagement and stronger organizational commitment are more likely to perform voluntary behaviors that support organizational effectiveness beyond their formal job requirements. The study highlights the importance of fostering employees' psychological attachment to both their work and organization through supportive human resource practices to encourage positive extra-role behaviors and improve organizational performance.

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